Concierge and transfers — by road, river or rotor
Airport valet included on direct bookings, two tenders on the Derwent, a licensed helipad and a chauffeured fleet that knows every road on the island.
One desk moves everything
The movement desk sits beside reception and owns every arrival: flight-tracked airport pickups, harbour tender runs to MONA, helicopter hops onto the northern lawn, and chauffeured days across the wine country.
Direct bookings include the airport valet both ways — your driver watches the tail number, not the clock, and cold water and the morning paper are already in the car.
What the rate covers
The desk coordinates modes you didn't know were options — the point is that you never think about transport twice.
- Flight-tracked airport valet, direct bookingsIncluded
- Harbour tender charters & MONA runsIncluded
- Helipad arrivals and island hopsIncluded
- Chauffeured day-hire with itinerary designIncluded
- Luggage forwarding between staysIncluded
The heli option
Seven minutes from the airport apron to the northern lawn — bypass the city entirely and check in before the road traffic clears the bridge.
Helipad specifics
- Sector time7 minutes
- Capacity5 guests
- FromA$680 / sector
How booking works
Three steps — the concierge handles everything between them.
Share your flights
Send your tail number or arrival time — the desk builds the pickup around the real landing.
Choose the mode
Car, tender or helicopter — mix them: heli in, leisurely drive out through the wineries.
Walk out to it ready
Vehicles stage at the porte-cochère on your schedule; luggage travels separately if you want it to.
Transfer rates
Chauffeured hire from A$160 per trip; tender charters from A$240; helicopter sectors from A$680.
- Flight tracking
- Meet & greet at arrivals
- Child seats on request
Landed, walked out, helicopter lifted before my coffee cooled. Eleven minutes terminal to lobby.
H. Nakamura — penthouse guest — verified guest
Asked about Concierge & Transfers
Pairs well with
Plan the arrival
Flights, party size and preferred mode — the movement desk builds the rest.
- Median response4 minutes
- Desk hours24 / 7
- Direct line+61 3 6221 1888
The holiday starts at the gate
Road, river or rotor — the only wrong way to arrive is arranging it yourself.