Membership

The Players Club — rewards that compound

Three tiers of membership: Silver joins free at the desk, Gold earns its way, Black arrives by invitation — each unlocks the estate a little deeper.

Enquire now Silver tier — free to join

Loyalty, the old-fashioned way

Points accrue on every dollar across the estate — gaming, dining, spa, rooms — and convert to dining credit, suite upgrades and salon privileges. No blackout dates, no expiring points while you stay once a year.

Gold members see priority reservations and 10% off rack rates; Black members hold a private host line, cellar locker and a standing salon seat.

Members' lounge · west stair
3
Membership tiers
10%
Gold suite discount
2 min
Signup at the desk
Inclusions

What the rate covers

Silver is free and immediately useful — the tiers above it are earned on play, not purchased.

  • Points on all estate spendIncluded
  • Members' lounge accessIncluded
  • Birthday dining credit annuallyIncluded
  • Priority reservations estate-wideIncluded
  • Invitations to closed eventsIncluded
Members' lounge interior
Black tier card
Rewards desk
Signature

Black tier — the unlisted level

By invitation only: a personal host, a vault locker for your bottles, salon priority and room upgrades that never need asking for.

Black tier privileges

  • Personal hostNamed
  • Cellar lockerVault
  • Salon seatStanding
The process

How booking works

Three steps — the concierge handles everything between them.

01

Join at the desk

Two minutes with photo ID — your Silver card prints while you wait.

02

Earn as you stay

Every dollar on the estate accrues — dining counts the same as the tables.

03

Tier up automatically

Gold triggers at the points threshold; the host desk phones you when Black approaches.

Pricing

Membership cost

There is nothing to buy — tiers are earned on estate spend and play, reviewed annually, never auctioned.

FreeSilver tier · Gold & Black by points
  • Instant card & credit
  • Estate-wide earning
  • No expiry while active
Check availability
The free tier alone paid for my anniversary dinner. The upgrade email paid for the suite.

D. Fowler — Gold member — verified guest

Questions

Asked about Players Club

Points never expire while you stay or play once in any calendar year — a single coffee at the bakery keeps the account live.
Completely — dining, spa and room spend earn at the same rate. Many Gold members have never placed a bet.
Invitation follows sustained patronage; the host desk reviews quarterly. There's no application — they call you.
Enquire

Join at the desk or online

Enquire here and your card is ready at check-in — or simply ask at the rewards counter.

  • Median response4 minutes
  • Desk hours24 / 7
  • Direct line+61 3 6221 1888
Sent — the concierge desk has your request.
OZ Elements Hotel

The club that pays its members

Three tiers, one principle: the estate should know its regulars by name.

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